Overview

You are performing manual information changes in Workbench and you would like to know the frequency these updates are sent to 3rd party platforms (e.g. Yelp, Google) and if all fields are updated at the same frequency.

Information

Manual updates in the Workbench platform are syndicated daily by the Placeable team, and this includes most fields such as the Service Options and Opening Date in Google. Other fields may be updated in bulk once a month.

While all third-party platforms are updated, the main focus of daily syndication for manual updates is on Google and Yelp because the updates to those platforms show quicker than other platforms. 

If you have any specific examples of updates not being reflected on these platforms, please create a ticket for the same for review.

<supportagent>Agents only: for syndication inquiries or requests, please refer to the External Teams scope section of the Placeable Routing Table.</supportagent>